Monthly Archives: June 2007

Wine On The Web

The Wine Spectator. The Wine Advocate. Wine Enthusiast. Decanter…there is a seemingly endless array of wine magazines on the market today. To many, they are the go-to sources for information on wine and the wine world. Beyond glossy wine magazines and newsletters, there are literally thousands and thousands of wine books. You can, pretty easily, get a basic level of wine understanding by just reading a book or two. One of my favorites is Karen McNeil’s The Wine Bible.

But, over the past few years, Internet has become a premier—and free—resource for everything wine. And while the “big guys” in wine publishing—those glossy mags—all have websites (of varying quality), wine blogs are the most exciting frontier in online winedom.

A blog—short for web log is a website that is usually run by a single person (or small group) where stories are posted in a journal style and displayed in reverse chronological order. The best examples combine quality writing, passion for their subject matter and interesting commentary and/or opinion.

Things like podcasts (audio) and vlogs (video blogs) have also grown out of the blogging movement and offer unique looks at topics that range from knitting to baking to cancer to our topic today—wine. There are hundreds of wine blogs, vlogs and podcasts available online, but here are a few of my favorites.

In the video blog category, it’s hard to do it any better than Wine Library TV tv.winelibrary.com. Tied to online wine retailer www.winelibrary.com, host Gary Vaynerchuk blends down-to-earth attitude, infectious energy and a deep understanding of wine in each of his almost-daily episodes. I dare you to watch just once—it’s that addicting.

Wine blogs come in as many flavors as there are styles of wine, but for general-purpose wine information—with a healthy dose of passion that borders on obsession—visit Vinography www.vinography.com. Founded and run by San Francisco resident Alder Yarrow, Vinography represents wine blogging at its finest. There are detailed wine reviews, event information and blunt, to-the-point commentary that is always thoughtful and refreshing.

Recent winner of Best Wine Blog and Best Wine Blog Writing in the 2007 American Wine Blog Awards, Dr. Vino www.drvino.com is published by Tyler Colman who actually is a doctor (he has a Ph D) and he definitely knows his wine. With a wide array of content, Dr. Vino is a veritable one-stop-shop if you only have time to read one wine blog. He also teaches wine classes at NYU and in Chicago.

There are also blogs that have very specialized, focused content. For instance Tom Wark’s Fermentation blog www.fermentation.typepad.com is maintained by Tom Wark, who owns and runs a PR firm in California wine country. He can always be counted on for up-to-the-minute information on various industry topics, including shipping laws, wine trends, label and branding issues and of course winery promotion and public relations. I read it every morning.

Regionally focused wine blogs are among the most interesting and useful. They cover wine regions that either go ignored—or nearly so—by larger media outlets. If you enjoy Spanish and Portuguese wines and want to learn more, check out Catavino www.catavino.net. For Italian wines, visit mondosapore www.mondosapore.com, published by a former teacher in New York City. Virginia wines are gaining popularity in wine circles these days and Dezel of Virginia Vine Spot www.vinespot.blogspot.com does an outstanding job bringing his local wine country to his readers.

And, I’d be remiss if I didn’t mention my own blog here, www.lenndevours.com, where I focus on the wines of not only Long Island but the entire state of New York. Lest you think wine blogs are yet another spot for wine snobbery, there’s even a blog for lovers of boxed wines. The Box Wine Blog www.boxwines.org, as its name suggests focuses on affordable wines that are often found in alternative packaging like boxes, cans and the like.

Again, these are just some examples of what the wine blogosphere has to offer. For a near-comprehensive list of wine blogs, visit Wine Blog Watch www.wineblogwatch.arrr.net.

By Lenn Thompson. Read more of Lenn Thompson’s posts on his blog www.lenndevours.com.

Source: www.hamptons.com

Do Labels Matter?

Alan from A Good Beer Blog sent me a link to this interesting article from the Globe and Mail entitled “Why you drink what you do (apart from the obvious reason).” The story details a research effort at Brock University in Ontario, Canada, to look into the real reasons people pick up particular wines instead of other ones.

If you find a critic whose tastes appear to align with your own, then it’s probably a safe bet that what that person recommends will also find favor with your own palate. But even then not always. It’s a pretty rare thing generally speaking, because no two people taste things in exactly the same way. We all have slightly different combinations of sensitivities and tolerances for certain smells and tastes. If you work at it, you can learn your own and adjust for them.

For example, I’m particularly sensitive to a type of oxidation that manifests itself as cattiness or simply catty. To me it stands out like cat piss — which is what I call it — and it often overwhelms a beer for me, making it hard for me to concentrate on the beer’s more positive attributes. Normally it can be detected only in levels of 55 parts per trillion, but I suspect that my own sensitivity runs higher. People I taste with regularly can even predict what I’ll say about such beers, so I constantly have to remember to play that down, if possible, because I know I’m more sensitive to that particular aroma than others often are.

But more often you’re simply drawn to certain tastes without really even knowing why. So unless and until you can identify your own peculiar preferences, it’s best to try as many different things as you can in effort to discover what you really like for yourself. The ratings can be a helpful start, but by no means should you ignore first hand suggestions or your own intuition. And to lock yourself in to only buying wine that receives a certain rating is to miss a lot of very exciting and tasty discoveries.

The article’s author, Beppi Crosariol, goes even farther when she suggests that in her experience, “people who talk loudest and dominate conversations are also far more likely to be collectors of overpriced wine.” When she wonders aloud whether or not “we really need PhD’s in lab coats to remind us the wine world is teeming with arrogant, self-appointed dictators and irrational buying behaviour,” she ultimately concludes that we do. “If you can show me another consumer product more irrationally priced than wine, I will eat my hat and wash it down with a magnum of lukewarm Hochtaler,” she continues. “Quality and price are so often in such blatant conflict in the wine world, you would do better to choose a bottle with a blindfold on than willfully empty your wallet on something you’d never tasted.” Well said. So she believes that perhaps if scientific study can reveal such prejudices as meaningless, it might “help consumers feel more comfortable about dismissing the pretentious blather of experts,” and “it would be one giant leap forward for fun, pleasure and fairer pricing.” Hard to disagree with that, I’d say.

Unfortunately, the professor conducting these experiments, Hildegarde Heymann, has her own prejudices to overcome, and she doesn’t even appear to even notice them when she says.

“[T]he subject of wine, more than that of any other consumer product, is loaded with emotional and psychological baggage. The average woman may pay scant attention to the skirt and blouse she pulls on in the morning, she says, yet ‘people will agonize over a $10 bottle of wine. They tend to take it extraordinarily personally. There is such a need by the consumer to make the right wine choice.’

Now I don’t want to speak for all women here, but most of the ones I know will in fact agonize over what “skirt and blouse she pulls on in the morning” far more than their choice of wine. I hope I’m not revealing too much when I say that my own wife often tries on several outfits before being satisfied with what’s she wearing for the day. So has almost every woman I’ve ever dated or known well-enough to know their wardrobe choices. Now that could just be me, but I tend to doubt that I’m unique in my experience that women tend to take their appearance and what they wear “extraordinarily personally.” For that matter, so do many men. So I’m already beginning to question her firm grasp on reality, and therefore my hopes for her study, when she drops the bomb.

And, Prof. Heymann adds, that is regrettable. ‘People pick up a beer without thinking about it. They should be able to pick up wine the same way.’

Okay…. Where to begin? First, that she believes that wine is the only consumer product “loaded with emotional and psychological baggage” or is loaded with the most seems almost delusional. Has she not been watching the evolution of advertising over the past century? Every single consumer good is tied to an emotional need, that’s what advertising does. Does she think people buy expensive, inefficient cars unemotionally with cool detachment? What does she think brand loyalty is, for chrissakes, if not an emotional response? An entire industry exists for the sole purpose of selling us emotions.

But, of course, that’s small potatoes compared to that second-last sentence. Let’s look at that one more time. “People pick up a beer without thinking about it.” Well, I guess Anheuser-Busch can dismantle their gargantuan advertising and marketing budgets and concentrate on making a better tasting beer. Is the good professor smoking crack? People pick up their beer of choice because of years of relentless marketing and advertising designed to get them to do just that. Hellooooo! That she honestly doesn’t appear to think people consciously — or even unconsciously — choose what beer they buy is positively baffling.

And that takes me to the title of this screed, do labels matter? Of course they do, but not just for wine. You don’t need a PhD to know that virtually every product takes the label they put on it very, very seriously. Having designed from the bottom up, several private label beers — at least one of which is still around — gave me a window into this process. We came up with names, graphics and stories and went through more versions than I care to recall. Suffice it to say it was a long and tortuous process. So I view labels much differently now than I once did. For example, almost all labels change, even the ones you don’t think do. Most large companies are constantly tweaking and updating their labels and packaging in order to stay competitive and stand out on the shelf. If you don’t do that, people will lose interest and no longer have a reason to pick up their products.

If you look at a major label — Budweiser or Heineken is good for this — from year to year, you’ll see that minor changes occur all the time. Because they’re well-established brands, they don’t overhaul them in one go, but if you look at them in ten year increments, you’ll see that they have actually changed quite a bit over time. For less well-established brands, it’s usually a good idea to redo your packaging from top to bottom every two to three years so — okay, I hate this buzzword, too — that it remains “fresh.” It is well-known that there are many people who buy both beer and wine based on the label. It’s hardly a secret, it’s why companies put so much effort into their design. So finding out what it is about labels that makes one more palatable than another is certainly of interest, but it’s the other, less well-known factors that I think most people in the business will be interested to learn.

But in the end, I’m still not sure what to make of her last statement, that people “should be able to pick up wine the same way.” By “same way,” she means, of course, “without thinking about it.” Now why on Earth is that how people should buy anything, much less wine? I don’t know about you, or the rest of Canada, but I actually want to think about which beer, wine or whatever that I buy. I find I don’t usually make good choices if they’re mindless. I find that thinking about what I want often leads to my getting exactly that — what I want. Why shouldn’t the choices I make about what to drink, what to eat or even what to wear be personal? If not personal, what would they then be? Wouldn’t impersonal choices lead to drinking, eating and wearing exactly the same thing? That’s certainly not the world I want to live in.

I certainly like the idea of looking into the reasons people choose what they do. It’s a fascinating topic, to me. But I’m befuddled by the concluding idea that the goal of the research is to remove the thinking from choosing. Having personal choices and emotional ones at that, is one of the things that makes us human. If they were all the same, we’d all be the same. Think Globally, Drink Locally, but whatever you do, keep thinking. Vive la Différences.

By Jay Brooks, Brookston Beer Bulletin.

Enjoy The Show!

A few years ago I got a project to design a wine label. When I went to my local high-end wine shop I was surprised at the lack of creativity being displayed on wine labels. In a market so saturated I would have thought that entrepreneurs would want to stand out. Instead they all wanted to look like one another.

In the last few years, companies have definitely been branching out and exploring their own styles. An excellent example of out-of-the-box thinking are winemakers The Three Thieves who have partnered with American icon, Nashville’s Hatch Show Print for the brand’s new release: The Show. Hatch posters and colourful designs have been a staple of the American entertainment landscape for more than 125 years. If you wanted to fill seats, Hatch got the job done.

I love how they incorporate the whole label into the design and bleed the of funky blue design in the background – it really draws you in. The Show adds yet another dimension to the sometimes stuffy world of wine. Go take a look at the three thieves video. Here’s one show that will grab your attention!

Source: design muse

Pentawards Worldwide Packaging Design Competition

According to founders Jean J. Evrard and Brigitte Evrard, Pentawards is the first and only worldwide competition exclusively devoted to packaging design in all its forms. It is open to everybody in all countries who are associated with the creation and marketing of packaging. The winners will receive bronze, silver, gold, platinum or diamond Pentawards according to the creative quality of their work.

Creations from the world over will be jugged by a jury, itself international, who will select the winners in accordance with the creative quality of the work submitted.

Pentawards is beginning its first year of existence with packaging created or produced in 2006, but intends to do all that is necessary to achieve rapid success and ensure a bright future.

Apart from prize-giving, Pentawards’ mission is the promotion of packaging design with companies, the press, the economic and political authorities and the public in general, throughout the world.

By participating in Pentawards, you will have the opportunity of comparing your creations with others from all over the world, and you will have the possibility of winning a prestigious award which will allow you to demonstrate your creativity and expertise.

Furthermore, you will be helping to enhance the reputation of your profession.

e-Performance Measured For Wine Sites

An international survey of wine e-commerce websites conducted by Bordeaux Business School has named its top three best performing sites, with the US site wine.com coming out on top.

The study, compiled from the views of 2,800 internet users from seven countries, looked at a broad range of factors to reach its conclusions, including the usability, design and content of the site, and the range of wines offered. The results were announced at Vinexpo in Bordeaux last Wednesday.

Wine.com came in first, with the French site nicolas.com in second place. Third prize went to the UK site laithwaites.com.

Grégory Bressolles, Professor of Marketing at the Bordeaux Business School, and the organiser of the survey, said: “In a sector where market information remains highly confidential, this study sheds new light on the internet wine market, and the key factors that bring success in this means of distribution.”

Bressolles says that in e-commerce, those involved are hungry for figures, but the main players remain tight-lipped about the profitability of their activities. He says it’s clear that there are key factors that bring success to e-commerce sites, and these are jealously guarded by professionals. Simply building a website is no guarantee of success.

Bressolles was able to help with some figures, explaining that the sale of wine online is growing at about 30% per annum. Although it may only account for about 5% of total wine sales, wine e-commerce is now worth 100 million euros in France each year, and just under 2 billion euros worldwide.

In France, there are three companies, according to the Bordeaux Business School, which have a turnover of more than 5 million euros: 1855.com (14.7 million euros), chateauonline.com (9.4 million euros), and wineandco.com (5.5 million euros).

As a result of the study, the organisers have put together a list of key elements that bring a successful wine e-commerce site, and the profile of the average internet wine buyer.

Typical buyer

A man aged over 35, with a fairly high level of education, and a higher than average income. He is reasonably knowledgeable about wine, and his main motivation for buying is to enjoy a good wine over a meal with friends.

Key website elements

Information: detailed and clear information on each wine offered, with tasting notes, descriptions of regions and terroir, and food matching suggestions.

Wine Range: Keep updating and refreshing the list of wines, and offer a broad price range of wines and wines with differing characteristics. Allow sales of single bottles.

Design: Use modern multimedia tools like video and animation to convey information clearly and logically.

Usability: Make their visit easy, and offer a friendly face. Offer plenty of different means of searching (by colour, price, region, variety, etc.)

Security: Offer different means of payment and reassure the buyer with bank logos, etc. Make your policy clear about the use of customers’ personal information.

Interactivity: Make it easy for visitors to ask questions about wine. Allow people to track the delivery of their wine. Provide tailored newsletters, and offer extra services to loyal customers.

Building trust: Publish stock levels in real time. Offer different means of delivering the wine. Offer a proactive customer service policy in the case of breakages or late arrival.

Source: Drinks International

By: Richard Ross.

Watch This Wine Evangelist

Garywine

Gary Vaynerchuk is a wine enthusiast and evangelist. Fittingly, he’s the Director of Operations at Wine Library, a wine retailer in New Jersey. Gary has been sharing his passion for wine with daily online videos where he sniffs, slurps, and spits wine all the while imparting wit and wisdom about wine (and about the New York Jets).

Don’t expect a prim and proper haughty toddy video lecture about wine. Oh no. Gary ain’t goin’ out like that. New York Magazine labels Gary’s style as an “unpretentious, gonzo approach to wine appreciation.” Yep. That’s right on.

The so-called wine establishment doesn’t know what to do with Gary’s unbridled evangelism for wine. In an interview with New York Magazine, Gary answered his critics by saying…

“It’s amazing how intimidating wine is; all the wine geeks want to keep everybody out. I get these real wine-snob d–kheads who think I’m dumbing wine down. And now wineries are starting to get mad at me. I used to be their darling—because I’m a buyer—but some of them don’t want to sell to me anymore because I panned their wine on the show. That’s been really difficult. I get a ton of positive feedback, but I also get a little zing-zing.”

 

Spend a few minutes watching Gary’s latest video and think to yourself, who in your company SHOULD do something similar?

By johnmoore

Wine Commerce for Amateur Vintners

When we first covered Crushpad two years ago, this state-of-the-art urban winery was already making its mark by providing the grapes, equipment, barrels and know-how—all the essentials—to aspiring wine enthusiasts who wanted the experience of creating their own ultra-premium Cabernets, Merlot’s or other fine wines, but didn’t have the luxury of owning their own vineyards. Customers who were unable to visit the San Francisco-based facility in person could design their wines remotely, using grape harvests from some of Napa Valley’s finest vineyards, and monitor their wine’s progress online.

With a customer base now numbering in the thousands, Crushpad is not only still going strong, but has expanded its offerings to include resources for those who want to capitalize on their winemaking experiences by launching their own brands.

“Crushpad Commerce is a program that allows anyone to turn their passion for wine into a full-fledged commercial wine brand—without the high cost, complexity or time commitment required to operate a traditional winery.” Customers can get help creating their wines, building and marketing their brands, and even making the actual sales. Crushpad Commerce handles the logistics of order fulfillment, storage and distribution of funds, so customers can enjoy the perks of designing and selling their own wines without the hassles.

And with so much wine-making and marketing knowledge to be passed around, an online forum is an obvious next step. Recently launched in beta form, Crushnet offers online winemaking discussion groups and even facilitates wine swaps among members. Users can take advantage of individual blogs, group messaging, community forums and “Enowiki”—a community knowledge base for winemaking. Last but not least, in a financing round earlier this year, Crushpad received a cash injection of USD 3.5 million, which will help the company nearly double production in 2007.

Crushpad’s example of how a single great business idea can be expanded upon is surely one to follow—especially for other entrepreneurs who might stand to profit from encouraging their customers’ own entrepreneurial pursuits! The city chateau has plans to expand both nationally and internationally over the next few years.

 If you own a vineyard or are otherwise involved with winemaking in other parts of the world, now’s the time to get in touch with them and talk partnerships. Or start your own DIY-winery. Besides making it more convenient for your customers to sample their personal wines, local versions of Crushpad would also capture the benefits of the still made here trend—a growing consumer passion for all things local.

Website: www.crushpadwine.com
Contact: dave@crushpadwine.com

Spotted by Springwise.

Robert Mondavi Thinks Outside The Box

Leading California wine maker, Robert Mondavi has announced something completely new in the world of wine: the 12-pack. A mainstay of the beer and soda world for decades, you will now be able to buy a 12 pack of 187ml (around 6.3oz) wine bottles.

The wine industry has often lead the way when it comes to pushing the envelopes on labels and packaging. Many innovations, such as high resolution full color label printing, that we now take for granted began because of the demands of wineries.

This innovation makes perfect sense. Robert Mondavi is making it more convenient for their customers to consume their product. It provides a great example of one industry copying packaging ideas from another industry and adapting them to their own purpose. That is one of the easiest ways to come up with new and innovative packaging ideas, but it does take thinking outside the box.

This is bound to be a big success and we will soon see a number of wineries offering these convenient 12-packs, or different variations on this theme.

By Peter Renton.

Building Your Bond With Customers

Every company wants to build brands that click with customers and stand for something special in the marketplace. This applies to the wine industry as well. According to William C. Taylor and Polly LaBarre authors of Mavericks at Work, you can’t build something special with the same old ideas about designing products, delivering service, and crafting messages. As you evaluate how your brands stack up, ask whether you’ve mastered the five new building blocks of marketing.

There’s always a demand for something distinctive. Even in the most crowded markets, there’s room for an innovator with something original to offer and something authentic to say. The challenge: how do you make a compelling offer to customers who already have more than enough of what you’re selling? 

Not all customers are created equal. If your goal is to establish a psychological contract with customers, then almost by definition you won’t appeal to all customers.

Brand is culture, culture is brand. There is a direct connection between a company’s identity in the marketplace (how it relates to customers) and its performance in the workplace (how it relates to employees).

Advertising to customers is not the same as connecting with customers. If you want customers to invest in and talk about your brand, then invest time and money in developing products worth talking about in the first place.

When it comes to creating brand value, dollars-and-cents thinking doesn’t always make sense. Many companies try to outsmart their customers, to figure out angles to get more out of them. Better to figure out how to give more to your customers. The goal is to maximise the value of your connections with customers, not to minimise expenses. 

Source: Mavericks at Work, by William C. Taylor & Polly LaBarre.

TwentyFour Wine

The packaging that talented designer Ben Schlitter, has produced for TwentyFour Wine is innovative and beautiful!

According to Ben, “A significant portion of my design focuses on using ordinary materials in new ways. In that spirit I created TwentyFour Wine which uses rubber bands as its label. In doing so an everyday item is transformed into something beautiful. This reflects a good wine’s ability to transform a normal meal or occasion into something more meaningful and unique. The name TwentyFour refers to the circumference of the bottle (in centimeters). As an added bonus the rubber bands ensure that the bottle will not slip from your hands after an enjoyable evening with friends!”

Truly ingenious!

Spotted by TheDieline.com